paul's picture

Today I had an interesting case. Somebody was sending 7 pdf attachments from his Thunderbird email client to his finance office. The finance office uses Outlook 2007. When they received the email with the 7 pdf attachments, the attachments were shown in-line within the email and there was no way for him to save the attachments. This is not a problem if the attachments are short but these were long with many pages (all together 36) and so ithe person receiving it had problems. The same email was received by me correctly when he sent me the email together with a "help".
This is a know Outlook 2007 feature/bug. The problem is that Thunderbird by default send attachment inline. Until Outlook 2007, this was not a problem. There is no easy solution in Outlook 2007 - you have to write a VB script to save the attachments. There are such scripts on the web to do this.
But there are solutions in Thunderbird which can be used. The easiest involves telling Thunderbird to send all attachments as 'real' attachments. It involves changing the mail.content_disposition_type preference from 0 to 1. This can be changed using Tools -> Options -> Advanced -> General -> Config Editor in Thunderbird 2.0 or latter. This may cause problems in some situations. For more details please see this article in Mozillazine kb.